Privacy Policy

Renello Property Group (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications that you explicitly opt into, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

Contact information

We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.

Property information

When you submit property details or acquisition criteria through our website, we collect information about the property including location, size, zoning, and other details you choose to provide.

Communications data

If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.

Usage and device information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.

Appointment and service data

If you schedule appointments or use our services, we may collect details associated with those interactions.

We use your information to:

• Provide requested services and customer support
• Respond to inquiries and communicate about properties
• Send property updates and coordinate transactions
• Send appointment confirmations and reminders
• Send SMS and email communications that you have explicitly consented to receive
• Improve our website and marketing performance using analytics
• Maintain compliance records related to consent and opt outs
• Protect our business and users, including fraud and security monitoring

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

We do not sell your personal information. We do not share mobile phone numbers, SMS opt in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:

Service providers

We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.

Legal and safety

We may disclose information if required by law or to protect the rights, safety, and security of Renello Property Group, our users, or others.

Business transfers

If Renello Property Group is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

Third party sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt out

You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.

Email opt out

You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.

Access and correction

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

If you provide your mobile number on our website and check an SMS consent box, you may receive text messages from Renello Property Group. We offer separate consent for marketing messages and for non-marketing messages related to your inquiry, property review, transaction coordination, or builder buy box follow-up.

We use this information to respond to your inquiries, coordinate transactions, and send only the message categories you authorize. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages at any time. Reply HELP for assistance.

We do not sell your personal information, including your phone number or SMS opt-in data, to third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

For questions about our SMS communications, contact us at: contact@renellopropertygroup.com

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Our services are not intended for children under 13 and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.

If you have questions about this Privacy Policy, contact: